Got questions or need help? We’re just a message away! Reach out to us atswimmaisie@gmail.com, and we’ll be happy to assist.
Thanks for choosing Maisie Swim! We’re excited to see you in our bikinis!

Welcome to Maisie Swim! By placing an order with us, you’re diving into our terms and conditions, so let’s make it smooth sailing:

Order Confirmation: Once you place your order, we’ll send you an email to confirm. Take a quick peek to ensure everything’s just how you like it!

Shipping: We’ll start processing your order within 3-5 business days (not including pre-order). Once it’s shipped, keep an eye on your inbox for tracking updates!

Product Availability: While we do our best to keep everything in stock, sometimes our bikinis sell out. If something’s out of stock, we’ll let you know ASAP.

Pre Order: For more information regarding pre-order time frames, check out our social media @maisieswim or email us!!

At Maisie Swim, your happiness means the world to us! Here’s the scoop on our refund and return policy:

Faulty Products: If you receive a bikini that’s not quite right (think faulty or damaged), we’ve got your back! Reach out to us over instagram or email swimmaisie@gmail.com within 10 days of arrival, and we’ll help you sort it out. Refunds will hit your account ASAP after approval—easy peasy!

Exchanges: Want to swap your bikini for a different size or style? Totally cool! Just make sure:
• It’s returned in its original packaging, with all tags and the hygiene sticker still attached. We want it to look as fabulous as when it arrived!
• You let us know within 10 days of receiving your order. We’ll guide you through the exchange process!

Return Shipping: You’ll need to cover the return shipping costs for exchanges, so we recommend a trackable shipping service—let’s make sure your bikini finds its way back safely!

Non-Refundable Items: Just a friendly reminder: items that don’t meet our return criteria (like missing tags or hygiene stickers) unfortunately can’t be refunded or exchanged. We know, it’s a bummer!